Contact Support

We typically respond within a few hours. For billing issues, have your email address ready.

COMMON ANSWERS

How do I cancel?

Settings → Billing → Cancel plan. You keep access until the end of your paid period.

How do I request a refund?

We offer a 7-day free trial — no refunds after a payment processes. See our Refund Policy for details. Learn more →

How do I delete my account?

Settings → Account → Delete account. All your data is permanently removed.

How do I unsubscribe from emails?

Click the unsubscribe link at the bottom of any TradeMind email, or go to Settings → Notifications.

How do I export my data?

Settings → Account → Export data. Downloads a JSON file with all your check-ins, trades, and journal entries.